The US real money online casino market has been growing for some time now, and with time the offering has improved. A major part of this improved online casino offering is Cool Cat Casino. Despite its rather uncreative name, this site has everything you would expect from what amounts to one of the better online casinos that exists on the US market. Licensed in Costa Rica, players have the added mental ease that comes with knowing they are dealing with a legitimate gambling site. All too often we have seen unlicensed casinos take advantage of players and suffer no consequences.
Cool Cat Casino has had its fair share of controversy, but it has since recovered from that scrutiny and really changed the way it operates, for the better. As far as US online casinos are concerned, Cool Cat has a competent offering and can compete with the best in the business.
Cool Cat Casino Software
A major part of the reason behind why Cool Cat Casino is held in such high regard amongst players has everything to do with the software the site utilizes. Real Time Gaming is the software utilized by this casino, and that is very good news. RTG is widely known for producing some of the best real money software around. What’s more, games are being released more frequently and this gives players a wide variety of options from which to choose.
The software available at Cool Cat is both able to be downloaded or available via flash games that can be played within your web browser. No matter your preferred choice, you can rest-assured knowing that the software functions smoothly and quickly as you would expect from RTG. Through our research we have found that players seldom encounter any issues when it comes to the quality of the gameplay at Cool Cat.
With well over 100 different games to choose between, players have plenty of options to satisfy their real money gaming needs. If an online casino utilizes great software, that is all fine and good, but if the selection of games is not up to par they will be hard-pressed to drum up much of any business. Cool Cat understands this and displays that understanding through a massive and diverse selection of casino games.
If you are a slots player, you will be happy to know that not only are there a lot of slot games, the variety and mix of games is great too. Video slots are something people rave about at Cool Cat, but their overall offering extends far beyond video slots alone. In fact, Cool Cat more or less has all of the bases covered when it comes to their selection of slot games. On top of all of this, some of the progressive jackpots you will find are like nothing that exists anywhere else on the market.
If traditional casino games are more your forte, you will also be satisfied to know that Cool Cat has plenty of those too. From baccarat to blackjack and so many more, every type of gambler is going to find what they are looking for at this great real money gaming site.
Finally, players might also be happy to know that thanks to RTG software, the style and selection of games is constantly being changed and updated, so there is never a point in time where the selection of games at this site becomes stale or repetitive.
Cool Cat Casino Banking Options
Banking is where Cool Cat has had some issues in the past. All the way back in 2011, there surfaced many complaints with regard to the speed at which Cool Cat paid out winners. According to the complaints, payouts took a long time to process and would, on occasion, never make it at all. These issues have since been resolved and many of the complaints have been put to rest, but it is worth mentioning that this site has had a bit of a rocky past.
Even though issues with regard to speed of payout have been solved, there still exists only a few methods of deposit and withdrawal available for players to take advantage of. Among the accepted and supported methods of deposit are: credit/debit cards, and NETeller.
If you are attempting to make a withdrawal, the following methods are available: wire transfer, check, and NETeller.
With every attempted cash out or deposit you can expect to incur fees. Luckily, Cool Cat makes up for its lack of banking diversity by keeping fees rather low.
Customer Support and Reputation
If you are attempting to reach out and get in touch with customer support, you are able to do so via telephone, email, and/or live chat. Live chat is available at most hours of the day, though the same cannot be said about phone support. We have heard that the customer service staff can be a bit rude at times, but most of these complaints are a bit outdated and must be taken with a grain of salt.
If you have reach the previous few sections, it should come as no surprise that Cool Cat does not have the best reputation in the world. This site has a rocky past and this is made apparently clear through just a few internet searches. Still, more recent opinions of the site tend to be significantly more positive as it seems they have completely revamped their offering and overall gameplay.
Like many things at Cool Cat Casino, the welcome bonus offered to new players leaves a lot to be desired. At this point, the only bonus offered to new players is a $100 free bonus. Cool Cat will credit your account $100 without forcing you to make a deposit. With that being said, the wagering requirements are pretty ridiculous and players need to make a deposit before any of the bonus monies will become eligible for withdrawal. Be sure that you closely read the terms and conditions prior to committing to a deposit method.
Cool Cat Casino FAQs
Is there a mobile play option?
While Cool Cat Casino does give players the option to play via their mobile device, the mobile game offering is not nearly as great as we would like to see.
Are more banking options ever going to be added?
At this point it is difficult to say whether or not Cool Cat is going to add additional banking options. With that said, it is definitely something we would like to see.
Are payouts still as slow as they were in the past?
Well, while they are not as slow as they once were, the fact of the matter is that Cool Cat Casino takes their time when it comes to paying players out.