Expert Review Cool Cat Casino

Cool Cat Casino Ratings by Category

Overall 3.0/5.0

Despite a rocky past, Cool Cat Casino has started to win the hearts of U.S. players. It offers fewer games, banking options, and bonuses compared with top-rated U.S. casinos. Nonetheless, it has games suitable for the average gambler.

Safety & Security 4.0/5.0

You can play real-money casino games at Cool Cat with confidence, as the site provides titles from a reputable software provider. To ensure security, the casino uses 128-bit SSL encryption for safe data transfer between client devices and its servers.

Games 3.3/5.0

Enjoy over 150 casino games by RTG for free without signing up for a wagering account. If they suit your preference, fund your account and wager for cash – just don’t expect live-dealer options or many specialty games.

Banking 2.0/5.0

The banking experience at Cool Cat Casino could be better with more e-wallets and cryptocurrencies that offer fast payouts and no-fee transactions. Worst of all, payouts are famously slow.

Bonuses 3.1/5.0

Enjoy welcome and reload bonuses with low wagering requirements and no maximum payouts. Earn more comp points and unlock more perks under the casino’s VIP program.

UI & Mobile 3.8/5.0

Access Cool Cat’s casino lobby on any device via a web browser thanks to its universal instant-play design. The casino app is intuitively designed for hassle-free navigation on both PC and mobile. 

Support 4.5/5.0

Cool Cat Casino offers 24/7 customer support via e-mail and live chat. It also has a FAQ section that clients can use to acquaint themselves with the gambling site.

Cool Cat Casino Overview

The U.S. real-money online casino market has been growing for decades. One of the older online casinos that accepts U.S. players is Cool Cat Casino. It’s licensed in Costa Rica, and players can access it knowing they are dealing with a legitimate gambling site.

Cool Cat Casino has had its fair share of controversy, but it has since recovered from that scrutiny and really changed the way it operates.

U.S. players can access this casino website legally, except for residents of Washington state (where all online gambling is illegal). Keep reading this Cool Cat Casino review and discover what it has to offer.

Safety & Security – 4.0

We can’t overemphasize the need to ensure that you wager at a safe and secure gambling site. It’s the only way you ensure that your personal and financial data is protected against hackers. You’ll also ensure that you’re playing quality games that aren’t rigged.

During our Cool Cat Casino review, we discovered that the site takes user privacy seriously. It uses SSL encryption to ensure the secure flow of data between your devices and the casino servers.

Moreover, the site uses Inclave user authentication during signup to ensure that only verifiable users can open wagering accounts with the online casino. You can’t withdraw any winnings unless you verify your ID. This move goes a long way in warding off cases of player fraud, which reportedly plagued Cool Cat Casino throughout the 2010s.

Cool Cat is legally registered and operated under Costa Rice gambling laws. Additionally, its games are provided by a reputable software provider in Real Time Gaming (RTG) This way, you can rest assured that you are dealing with a credible gaming experience.

Issues of canceled payments, and spammy emails to e-citizens who didn’t request them, remain rumors around the internet. However, they’ve slowed noticeably in recent years.

Game Selection – 3.3

Let’s start with the good. By and large, RTG is an above-average gaming software developer.

Cool Cat Casino hosts gambling titles from Real Time Gaming. These include slots, video poker, digital table, and specialty games. This company has been operating since 1998. It has developed over 300 casino games.

The company partners with some of the best casinos in the industry and has a good reputation for providing fair games.

If an online casino utilizes great software, that’s all fine and good. But if the selection of games isn’t up to par, it won’t matter much to some players.

With well over 150 online casino games available in the lobby, players have plenty of options to satisfy their real-money gaming needs. Although Cool Cat doesn’t offer as many games as the best online gambling sites for U.S. players, it offers competitive titles that you should try out:

Slots

Online slots are some of the most popular casino games among online gamblers in the U.S. Cool Cat boasts over 130 titles from Real Time Gaming. These games come in diverse themes such as ancient civilization, music, ocean, animals, and many more.

They also come with unique features such as jackpots and RTP%s. These make the titles attractive to diverse players – those who are high rollers, and those who play the long game.

Although the slots at the casino aren’t as abundant as you’d find our top-rated sites in the U.S., they are enough to keep the average casual gambler busy. The good news is that the casino keeps on adding new titles to keep the game selection fresh.

Here’s a list of slot games available at Cool Cat Casino:

Cool Cat sources its slots from a single software provider. This move affects the diversity of games in terms of design and quantity. We’d love it if the site hosted more games from different companies.

Table Games

The table games at Cool Cat allow you to use skill to your advantage. Unfortunately, the site has a very small collection of casino table games:

• Blackjack + Perfect Pairs
• Blackjack
• Tri Card Poker
• Suit ‘Em Up Blackjack
• Roulette

Key games such as baccarat and craps are missing. If you’re into table games and looking for a site with more gaming options, check out top-rated online venues such as Ducky Luck Casino.

Video Poker

We discovered 13 real-money video poker titles during our Cool Cat Casino review.

These games are available in real-money and free versions. You don’t have to sign up for a wagering account to access them. Just click on the game and choose the “Practice” option.

Here’s a list of the video poker titles available at the casino.

Specialty Games

Specialty games at Cool Cat Casino allow you to break from the daily routine of playing slots and table games. Unfortunately, the casino hosts few specialty titles:

• Fish Catch
• Banana Jones
• European Roulette
• Keno

If you’re looking for a site with more specialty games, we recommend Ducky Luck Casino.

Live Casino Games

Unfortunately, Cool Cat Casino doesn’t offer live-dealer casino games. If you wish to enjoy the thrill of gambling from the comfort of your home from the comfort your home, try some of our top-rated casino sites, such as Ducky Luck Casino.

Cool Cat Casino Banking – 2.0

Banking is where Cool Cat has had some issues in the past. Back in 2011 and 2012 especially, there were many complaints concerning the speed at which Cool Cat paid out winners. According to the complaints, payouts took a long time to process and would, on occasion, never make it at all.

The site seems to be working to resolve these issues and address customer complaints. Our Cool Cat Casino review revealed that the site has a payout percentage of over 91%.

It’s still worth remembering that this site has had a rocky past. Even though the casino has improved its consistency of payout speed, it still offers pretty limited deposit and withdrawal options:

Deposit Methods at Cool Cat Casino

Cool Cat supports credit/debit card casino deposits via the following providers

• Visa
• MasterCard
• Discover
• American Express

It also supports Bitcoin and Neteller e-wallet use. The transaction limits aren’t stated on the website. Therefore, you’ll have to consult customer support for clarification before funding your account.

Withdrawal Methods

This gambling site’s payment options include just a few:

• Bitcoin
• Checks
• Wire transfers

Bitcoin withdrawals are fast and may take 24 hours to process. However, checks may take 3-10 days to process. There are usually additional days you have to wait for the deposit to actually come after processing. While we haven’t experienced it personally, it’s hard to shake the uneasy feeling you get reading all the payout complaints Cool Cat “earned” over the years.

The Cool Cat withdrawal limit is $2,000 per week. This low payout limit may not be suitable for high rollers.

The gaming experience also would be better if the site had no-fee transactions.

Cool Cat Bonuses and Promotions – 3.1

Like many online sites, Cool Cat Casino offers a wide range of gambling bonuses and promotions. Note that these offers can change over time.

Cool Cat Welcome Bonuses

Cool Cat Casino rewards new clients with the following attractive bonuses when they fund their wagering accounts.

• 250% Welcome Bonus – To qualify, new clients must deposit $30 or more. You must achieve a 15x rollover requirement to withdraw winnings from this bonus. Fortunately, you can play all casino games at the site with this bonus. There’s no limit to how much you can cash out with this offer.

• 200% Welcome Bonus + 50 Free Spins – Enjoy a boost when you fund your account with at least $50. This welcome bonus is limited to Keno and slot games. It has a low wagering requirement of 5x.

Reload VIP Bonuses

Cool Cat Casino rewards existing clients with reload bonuses when they join the VIP program:

• 300% Deposit Bonus +50 Free Spins – Works on the I Zombie slot game.
  
• 320% Deposit Bonus +30 Free Spins – Eligible on the Stardust slot.

• 330% Deposit Bonus +50 Free Spins – For use with the Popinata slot.

Cool Cat Loyalty Program

The Cool Cat loyalty program has five levels. The more you play, the more comp points you earn and consequently, unlock more benefits.

Level	Requirements	Benefits
Level 1 – Cheddar	Earn at least 150 comp points or fund your account with $500 or more	Access VIP bonuses $100 chip Earn 1 comp point per $1,250 bets 5% monthly insurance
Level 2 – Dodger	Earn at least 350 comp points or make a one-time deposit of $1,000	Access VIP bonuses $150 chip Earn 1 comp point per $1,000 bets 10% monthly insurance Higher table limits
Level 3 – Bouncer	Earn 1,000 comp points or fund your wagering account with $2,000	Access VIP bonuses $250 chip Earn 1 comp point per $750 bets 20% monthly insurance Higher table limits Fast track payouts Personal account manager
Level 4 – CoolCat	Earn 2,800 Comp points	Access VIP bonuses $500 chip Earn 1 comp point per $500 bets 30% monthly insurance Higher table limits Fast-track payouts Personal account manager & dedicated VIP host Special Days’ gifts Custom promotions
Level 4 – CoolCat Elite	Invitation only	Access VIP bonuses $1,000 chip Earn 1 comp point per $300 bets 40% monthly insurance Higher table limits Fast track payouts Personal account manager & dedicated VIP host Custom promotions Special Day’s gifts Personalized user interface

User Interface & Mobile – 3.8

The Cool Cat Casino app features a beautiful design that’s easy to navigate. It supports instant gameplay on Windows, Mac OS, iOS, and Android platforms.

This design makes it easy for users to access casino games via mobile devices without the need to download and set up the platform. All you need is a modern browser, and you’ll be ready to access the casino lobby. Our Cool Cats Casino review unveiled that the user interface is intuitively designed with well-labeled menus to help users to find information easily.

The mobile casino’s game-loading speed was reasonably fast. Additionally, the quality of the graphics was acceptable. You’ll enjoy playing at Cool Cast Casino if you have high-speed internet and a device with decent processing power.

We appreciated the accessibility of free games perhaps most of all. Moreover, the signup process is fast. These features make Cool Cat a great real-money casino app with an awesome user experience.

Customer Support – 4.5

To get in touch with customer support, you can use the following channels:

• Email – Message the support team via [email protected]. Service agents get back to you within 24 hours.

• Live Chat – This feature is available 24/7. Once you start the chat, a service agent will reply in a short time. The beauty of using this channel is that you’ll get near-immediate responses. 

During our Cool Cat Casino review, we noticed that the casino doesn’t offer phone support. Such a channel would suit players who are exasperated and just want to hear a human voice. This missing feature is especially noticeable when you consider the casino’s reputation of being evasive.

There have also been past complaints of the support staff being rude, though that wasn’t the case when we tested it.

Fortunately, the site does offer an FAQ section that helps novices understand how the site operates. It enables them to get started without waiting on customer support.

How Cool Cat Casino Compares With Other Sites

As we wind up our Cool Cat Casino review, let’s find out how the site compares with other top-rated online gambling sites for U.S. players. Here’s a side-by-side comparison.

	Cool Cat Casino	Las Atlantis (Review)
Rating	3.2	4.8
Accepts U.S. Players?	Yes	Yes
Currency	USD, EUR	AUD, EUR, USD
Established	2002	2020
Compatibility	Windows, Android, iOS, Mac OS	Windows, Android, iOS, Mac OS
No. Of Games	150+	100+
Payout Speed	1 to 10+ days	1-5 days
Sign Up		Visit Las Atlantis

Cool Cat Casino FAQs

• Is there a mobile play option?

  The Cool Cat casino app is compatible with iOS and Android devices. Its no-download versions allow mobile users to access the casino lobby without the need for a native app.

• Will Cool Cat ever add more banking options?

  At this point, it’s difficult to say whether or not Cool Cat is going to add additional banking options. With that said, it is definitely something we would like to see.

• Are payouts still as slow as in the past?

  No. The payout speed at Cool Cat has improved. It now takes 1-10 days to process most withdrawals, although it can take extra time for the cash to land in your account. There are still lingering rumors of sketchy payout situations in the past 1-3 years, though we haven’t experienced it ourselves.

• Does Cool Cat have sister casinos?

  Yes. Cool Cat Casino has sister sites, including Wild Vegas Casino, Prism Casino, and Club Player Casino.

• Where is Cool Cat Casino located?

  Cool Cat Casino is registered and located in Costa Rica.