A new rewards program is coming to PokerStars in New Jersey based on technical issues.
PokerStars is an online poker brand that is revered across the globe. The brand is considered the number one provider of online poker gaming and is currently offering their services in the US via the state of New Jersey. After technical issues arose within their iPoker site, the brand announced that they would be changing their rewards program.
PokerStars had already announced that they would be launching a global version of their reward program known as Star Rewards in the future, but now that program is going to be launched sooner than expected. Dylan Coady, the Head of Customer Loyalty of PokerStars, recently posted information about the technical issues and spoke about the new program.
Coady took to the popular online poker forum TwoPlusTwo to discuss the issues going on with the site and what was to come. An update was provided about the VIP Club/VIP Steps on the forum, with Coady explaining that players are aware of the problem and the brand has been unable to fix the lack of surfacing of the rewards program for the NJ platform.
The issues were brought about by the need to maintain the VIP Club in New Jersey and Stars Rewards in other areas across the globe at the same time. The issue is not set to be fixed before the brand is able to launch a new Stars Rewards Program in New Jersey later on in the year.
Coady went on to state that PokerStars appreciates the understanding of their players and they will be investigating players suggestions to see if there is a solution that will be helpful to players needs. News source PlayNJ reached out to PokerStars on the topic and were told that Stars Rewards will be launching in New Jersey by the end of the year. PokerStars plans on offering rewards to all customers in New Jersey for their activity with poker, casino and sports betting, however a specific date for launch could not be provided.
Once the Stars Rewards program is live, it will offer value to New Jersey players. The program focuses on the stakes of the game as well as how frequently players are competing and the amount of deposits they are making to create their player level. Players can also earn points that can be used to open a chest filled with prizes. Prizes are tailored to the player and their activity.
Once active, the program should benefit everyone who takes part in PokerStars gaming, from online casino games to sports betting and of course, poker. It was just last week that the Resorts Casino of Atlantic City announced they had extended their partnership with The Stars Group to launch sports betting via BetStars, with both online and mobile options on offer.
BetStars is the online sports betting brand of PokerStars, one with a European focus. The brand shouldn’t have any trouble moving in the to US to get started with sports betting in New Jersey. PokerStars has plans for the new industry, looking to offer in-play wagering, live streaming, bespoke accumulators and more.
The brand will be covering a wide selection of sports for wagering, including NCAA football, NFL football, baseball, basketball, soccer, hockey, horse racing, tennis and more.
It will be interesting to see when the Stars Rewards program goes live just how much value it will provide players, those who enjoy online poker plus casino and sports betting fans.